In every house I've lived in, and I've moved around London a lot no far - not to mention my time in Dublin, there has always been a knack to using one or other of the house keys. It's always "lift it a bit" or "pull th door [towards/away from] you", "wiggle it" etc. and my new place is no different.
It's really the same in every part of life, from the simplest of solution to the most complex (attempting to make life simple) of technology, the user still needs time to get to know the quirks and personality of the technology.
You can claim a lot of devices are intuitive to use, but there are always unexpected "features" that make you think "huh, why did they make it like that". I'm finding this out more and more.
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